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E 9-1-1 earns APCO International certification

(OCT. 17, 2023) -- Cherokee County E 9-1-1’s training program recently received APCO International certification.

“Training is imperative in any line of work, but training the first line of communication for all public safety is paramount to successful calls,” said E 9-1-1 Director Shane Bonebrake. “Our training manager, Heather Bradberry, and her team do a phenomenal job making sure all of our call takers and dispatchers are ready to answer your call.”

E 9-1-1 submitted its training curriculum for APCO International’s Agency Training Program Certification, a Project 33 Initiative. The review evaluated training curriculum to ensure it provides trainees with both the required content and focuses on the demonstration of decision and psychomotor skills cited within the standard.

Cherokee E 9-1-1 will be recognized during APCO’s 90th Annual Conference & Expo in August 2024.

In addition to APCO International’s three-year curriculum certification, E 9-1-1 holds CALEA accreditation, an internationally recognized accrediting agency for law enforcement.

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